Herramientas de Monitorización

From the consumer’s point of view, it doesn’t matter which team they’re speaking to when they reach out to a brand on social media. All they care about is receiving a response. The Sprout Social Index ...

Looking for Instagram statistics to guide your strategy in 2021? Good! Because the platform is perhaps the most rapidly-evolving across all of social media. And trust us: plenty changed in 2020 that ...

Anyone who’s worked in social media has been called a social media guru or wizard at some point in their career. And while on the surface those terms sound complimentary, the reality is they can be mo ...

YouTube video covers and titles might be what grab your attention but descriptions are where the search engine shines. YouTube SEO is quite similar in concept to how you would write for a blog post or ...

Overview If you’re seeking a shining example of what inclusive branding looks like on social, few brands do it better than Universal Standard. The brand lives up to its name, creating a new clothing s ...

Creating captivating B2B social media post ideas can be… challenging. Let’s be honest. If you’re in B2B social, you know it has a bit of a reputation of being kind of dull. One survey even found ...

Social media is more than a platform for brand marketing and advertising. It is also a critical customer service channel that enables customers to communicate with brands in real-time and vice versa. ...

As the oldest and widest-reaching social network around, Facebook boasts a staggering number nearly of 2.8 billion monthly active users. When creating an effective Facebook marketing strategy, brands ...

We’ve all experienced it: the dreaded customer service phone call. You stay on the line, listening to elevator music and playing the waiting game until a person finally serves you. Fortunately, ...

Reputation management is more important than ever. From the value of your products to the quality of your customer service, people are likely already posting, talking and tweeting about you. And busin ...