Social media marketing is more than just posting content and hoping for engagements. It’s maintaining an active presence and building a strong brand community. And it’s monitoring conversations to identify and mitigate risks to your brand reputation. That’s why you need powerful social media management...
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Welcome back to the Post Performance Report (PPR)—a series where we compile and analyze social media posts and campaigns inspiring us, and break down what makes them so genius. We unpack how your brand can use these examples to spark your own scroll-stopping creative ideas—while maximizing your budget a...
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Investing in social media management increases your brand’s awareness, generates leads, drives traffic to your site and boosts community engagement. While that sounds great to executives and stakeholders, they may not understand how the costs associated with social media translate to business objectives...
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There are a few universal questions that keep CMOs up during the quiet hours of the night: How do we do more with fewer resources? And how do we make a greater impact without burning out our teams? When Lisa Cole, former Chief Marketing Officer at Cellebrite, stepped into her role, these were the questi...
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When you think about social media customer service, there are probably two encounters that come to mind: the best experience a brand ever provided…and the worst. Maybe you’re completely loyal to the airline whose customer service rep found you the perfect flight. Even in the face of price increases and...
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